Terms of Service

Last updated: October 6, 2025

Agreement to Terms

By accessing and using Innovix Solutions services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

1. Services Description

Innovix Solutions provides:

  • • Custom software development and IT consulting
  • • Web and mobile application development
  • • AI-powered solutions and automation
  • • Academic writing and research support
  • • SEO and digital marketing services
  • • Technical consultation and project management

2. Service Agreement and Scope

  • • All services are provided based on written agreements or proposals
  • • Project scope, timeline, and deliverables are defined in project contracts
  • • Changes to project scope require written approval and may affect pricing
  • • We reserve the right to refuse service to any client

3. Payment Terms

Payment Schedule

  • • 50% advance payment required to commence work
  • • Remaining 50% due upon project completion
  • • Monthly billing for ongoing services
  • • Late payments subject to 2% monthly interest

Refund Policy

  • • Refunds available within 7 days of project initiation
  • • Partial refunds based on work completed
  • • No refunds for completed deliverables
  • • Academic services: No refunds after initial draft delivery

4. Intellectual Property

  • • Client owns all custom-developed code and content upon full payment
  • • We retain rights to general methodologies and frameworks
  • • Third-party licenses and tools remain property of respective owners
  • • Academic work is original and plagiarism-free
  • • We may showcase completed projects in our portfolio (with permission)

5. Confidentiality

  • • We maintain strict confidentiality of all client information
  • • Non-disclosure agreements available upon request
  • • Client data is protected according to our Privacy Policy
  • • Academic work maintains student confidentiality

6. Warranties and Disclaimers

Our Warranties

  • • 90-day warranty on software defects
  • • Academic work meets specified requirements
  • • Services performed with professional competence

Disclaimers

  • • No guarantee of specific business outcomes
  • • Third-party service availability not guaranteed
  • • Academic success depends on multiple factors

7. Limitation of Liability

Our liability is limited to:

  • • The amount paid for the specific service
  • • Direct damages only (no consequential damages)
  • • Maximum liability of ₹5,00,000 per incident

8. Termination

  • • Either party may terminate with 30 days written notice
  • • Immediate termination for breach of contract
  • • Client responsible for payment of completed work
  • • Data return and deletion procedures apply

9. Governing Law

These terms are governed by the laws of India. Any disputes will be resolved through:

  • • Mediation and arbitration in Shahdol, Madhya Pradesh
  • • Courts of Shahdol have exclusive jurisdiction
  • • Indian Contract Act and IT Act apply

10. Contact Information

For questions about these terms:

Email: legal@innovixsolutions.com

Phone: +91 8085654567

Address: H-350, Ward 9, Martand Ganj, Shahdol-484774, Madhya Pradesh, India